From a flat-weave in a studio to a hand-knotted Persian heirloom — pH-balanced, dye-safe cleaning that protects natural fibers, fringe, and foundations.
A machine-made synthetic rug and a hand-knotted Persian rug might lie on the same floor, but they're entirely different objects. Natural dyes can bleed, wool can felt, silk can water-mark, viscose can yellow, and cotton foundations can shrink — all from cleaning methods that would be perfectly fine on wall-to-wall carpet. Rug cleaning starts with identification: fiber, dye type, construction, and country of origin all shape the method. Getting this step right is the difference between a revived rug and a ruined one.
Hand-knotted rugs from Iran, Turkey, India, Pakistan, Morocco, and the Caucasus are investments — often heirlooms. We clean them with pH-balanced solutions formulated for natural fibers and vegetable dyes, gentle controlled agitation instead of aggressive scrubbing, and hand-finished fringe work. Colorfastness is tested in an inconspicuous corner before we commit to any method. Where a rug is too delicate or too soiled for effective in-home cleaning, we'll tell you straight and recommend the right approach rather than force a method that risks the rug.
Wool hides soil brilliantly — which means by the time a wool rug looks dirty, it's very dirty. Silk demands minimal moisture and expert handling. Viscose (often sold as “art silk” or “bamboo silk”) is the most unforgiving fiber in the industry and needs specialist low-moisture care. Synthetics — polypropylene, nylon, polyester — are durable and respond well to thorough extraction. Whatever's on your floor, we've cleaned it, and we'll treat yours with the method its fiber demands.
The soil that destroys rugs isn't the visible surface dirt — it's the fine, sharp grit that sifts down to the foundation and saws at the fibers with every footstep. Before any washing, we dust and agitate the rug to release that embedded grit. Skipping this step (as quick-service cleaners do) leaves the abrasive soil in place, which is why cheaply cleaned rugs wear out fast. Ours don't.
Pet urine is especially destructive on natural-fiber rugs — it can alter dyes and rot cotton foundations if left untreated. We treat accidents with enzyme chemistry that neutralizes the odor source, followed by thorough rinsing to remove residues. Fresh spills have the best outcomes, and since we answer 24 hours a day at (347) 594-1312, you never have to let a spill sit overnight.
Plenty of cleaners put '24/7' on a website; very few answer the phone at 3 AM with a crew ready to roll. We actually do — every call reaches a person, every hour, and dispatch runs around the clock from 158 W 119th St in Harlem, reaching most Manhattan addresses within about 30 minutes. Add licensed and insured crews, kid- and pet-safe products on every truck, and a walk-through before we leave: if any spot doesn't meet your standard, we re-clean it right then, free.
Call (347) 594-1312 any hour and tell us the basics — rooms, pieces, sizes, what happened — and you'll get an exact upfront price and an arrival window, often same-day. Or submit the quote form on this page and your 10% online discount locks in automatically; we call you right back with the discounted price. Building requirements like COIs and freight elevator bookings are handled by us, not you, and payment happens only after your walk-through.
Submit the form and your 10% discount is locked in — we'll call you right back with an exact price. Prefer to talk now? We answer 24 hours a day at (347) 594-1312.
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Many rugs can be expertly cleaned in your home, and that's how we handle most synthetic and sturdy wool rugs. Delicate silk, antique, or heavily soiled pieces sometimes need full immersion washing; we'll assess your rug honestly on inspection and recommend the right path.
Not when it's done right. We test colorfastness in a hidden spot before cleaning and use pH-balanced, dye-stable solutions with controlled moisture. If a rug shows any bleed risk, we adapt the method — or tell you before proceeding.
We can almost always eliminate the odor with enzyme treatment and remove or dramatically lighten the staining. Dye alteration from old, untreated urine is sometimes permanent, which is why fast treatment matters — call us the night it happens.
Rugs are quoted by size and fiber — a 5x8 synthetic costs far less than a 9x12 hand-knotted silk. Call (347) 594-1312 with the size and material and you'll get an exact upfront price, minus 10% if you book through our online form.
No — our pricing is identical 24/7, which is the whole point of a true 24-hour company. A Sunday 2 AM emergency costs exactly what a Tuesday 2 PM appointment costs, confirmed upfront before we book.
You walk the entire job with us before we leave, and anything that doesn't meet your standard gets re-cleaned immediately at no charge. If something surfaces after we're gone, call within 48 hours and we'll come back — free.
Call for an exact upfront quote and a same-day slot, or submit the quote form above and lock in 10% off.
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